Shipping policy

Lost or Damaged Parcels

If your order:

Please contact us within 7 days of the delivery date.

We’ll investigate the issue with the carrier and provide an appropriate resolution, such as a replacement or refund, where applicable.

Please ensure your delivery address is complete and accurate at checkout.

The Formulaa is not responsible for delays, loss, or non-delivery caused by incorrect or incomplete address details.

If a parcel is returned to us due to an address issue, you may choose to:

Have the order reshipped (additional shipping charges may apply), or
Receive a refund for the item price only (original shipping fees are non-refundable)

We currently ship to the Republic of Ireland (ROI) only.

Standard Tracked Delivery: usually 1–3 working days from dispatch
Shipping rates are calculated at checkout based on your order and delivery address
Tracking details are provided by email once your parcel has shipped

Delivery timeframes are estimates and may vary due to factors outside our control (e.g. carrier delays).

Orders are typically processed within 1–3 working days after payment is received (Monday to Friday, excluding public holidays).
During busy periods or promotions, processing times may be slightly longer. If this happens, we’ll notify you by email.

You’ll receive: